Frequently Asked Questions (FAQโ€™s)

๐Ÿงธ 1. What is Toyzimo?

Toyzimo.com is an online toy store that offers smart, safe, and high-quality toys for babies and kids. We carefully select each product to inspire creativity, learning, and fun!


๐Ÿ“ฆ 2. How long does shipping take?

Orders are usually processed within 1โ€“2 business days.

Delivery times vary depending on your location:

  • Domestic orders: 3โ€“7 business days

  • International orders: 7โ€“15 business days

    Youโ€™ll receive a tracking number once your order ships. ๐Ÿšš


๐Ÿ’ณ 3. What payment methods do you accept?

We accept major credit and debit cards, as well as other secure payment methods available at checkout. All transactions are encrypted to ensure your safety. ๐Ÿ”’


๐Ÿ” 4. Can I return or exchange an item?

Yes! You can return items within 30 days of delivery, as long as they are unused and in their original packaging.

Please visit our Returns & Refunds page for full details.


๐Ÿงพ 5. How will I receive my refund?

Once your return is approved and processed, refunds will be issued to your original payment method within 5โ€“10 business days.


๐Ÿงฉ 6. Are Toyzimo toys safe for my child?

Absolutely! โœ…

All our toys meet strict international safety standards and are free from harmful materials. We only work with trusted suppliers who share our quality and safety values.


๐ŸŽ 7. Do you offer gift wrapping or special packaging?

Yes! You can select gift wrapping during checkout. Perfect for birthdays, holidays, or special surprises. ๐ŸŽ€


๐Ÿ“ง 8. How can I contact Toyzimo?

You can reach us anytime at support@toyzimo.com.

Our customer care team will respond within 24 hours on business days.


๐ŸŒ 9. Do you ship internationally?

Yes, Toyzimo ships to most countries worldwide. Shipping costs and delivery times vary based on destination and carrier.

๐Ÿ’ก 10. Do you have educational or learning toys?

Yes! We specialize in smart toys that support early learning, creativity, and sensory development โ€” perfect for curious little minds. ๐ŸŒŸ